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Support
Do you need technical support?
You may find a large free online support on the Forum and in the Docs sections of our website.
You can also get customized support from our team of experts through a ticketing system in your dashboard. With this support you will be able to:
- Make a quick installation of the product
- Solve specific problems on your script
- Get (minor) improvements or enhancements of the software
Support tickets
Save time and money by buying any of our competitive packages and use them throughout a whole year!
How does it work?
To submit a ticket you just have to:
- Sign up and go to MY JAVADOCX
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Go to the Support section
Buy a pack of tickets if you don't have any.
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Click “Use a ticket”
Explain your issue in a new message.
The Javadocx team will reply to you in the same way. You will receive an email notification in case of any news.
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Support tickets
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If you need some extra help you may buy technical support from our team of experts.
Save time and money by buying any of our competitive packages and use them throughout a whole year!
- The time allocated to each ticket may not exceed one hour of work from our support team.
- Tickets are valid for one year.